Legal

Privacy policy

How we collect, use, and protect the information you share with us. Our website address is https://bioteem40.ca.

Last updated January 22, 2026

What we collect

Information you share with us

Comments and reviews

When visitors leave reviews or other comments on the site, we collect the data shown in the form, and may also collect the visitor’s IP address and browser user agent string to help with spam detection.

If email addresses are used in connection with comments or reviews, an anonymized string created from your email address (also called a hash) may be provided to third-party services to help determine if you use those services. These services have their own privacy policies.

After approval, your comment or review may be visible to the public along with the name and location (if provided) that you submitted.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a review or interact with forms on our site, you may choose to save your name or other details in cookies for convenience, so that you do not have to re-enter them later. These cookies may persist for a limited period of time.

If you visit pages that require authentication (if available), we may set temporary cookies to determine whether your browser accepts cookies. These cookies contain no personal data and are discarded when you close your browser.

If you log in to an account (if offered), cookies may be used to save your login information and preferences. Login-related cookies persist only for a limited time or until you log out.

Embedded content from other websites

Pages on this site may include embedded content (for example videos, images, or articles). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Handling

How we share, retain, and check data

Who we share your data with

If you request a password reset (if accounts are available), your IP address may be included in the reset email.

We may also share limited data with trusted third-party service providers who help us operate the website, process payments, ship orders, send emails, or analyze site usage. These providers are required to protect your information.

How long we retain your data

If you leave a review or comment, the content and its metadata may be retained indefinitely. This helps us recognize and approve follow-up submissions automatically instead of holding them for moderation.

For users who create an account on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except where we are required to retain certain data for legal, administrative, or security purposes.

Where your data is sent

Visitor submissions, including reviews, may be checked through automated spam detection or security services.

Your rights

You’re in control of your data

Access, export, and erasure

If you have an account on this site or have left reviews or comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Questions about your data?

We’re happy to help.

Reach out and we’ll get back to you. You can email us directly at [email protected].

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